Before contacting us…
During peak periods, booking your entrance tickets online should be encouraged, if not compulsory. Otherwise, you risk being denied access to the park if it is already full.
It is no longer necessary to book a visit date. If it’s again possible to pick up your tickets on site, we advise you to continue to purchase in advance on our online ticket office which allows you to save time and money!
Ticket modification (exchange, refund)
In order to request a ticket exchange or to request a refund, please complete this form.
Do you have a question about your day at Fraispertuis City? Remember to consult our Frequently Asked Questions, your answer may already be there!