Contact

Before contacting us…

 

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About the Health Pass (vaccine, tests, etc..)

All the information concerning the Health Pass is available on the Sanitary measures page.
 

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Reservations

During peak periods, booking your entrance tickets online should be encouraged, if not compulsory. Otherwise, you risk being denied access to the park if it is already full.

All information on purchasing tickets is available on the Ticketing page.
 

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Ticket modification (exchange, refund)

In order to request a ticket exchange or to request a refund, please complete this form.
 

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Other informations

Do you have a question about your day at Fraispertuis City? Remember to consult our Frequently Asked Questions, your answer may already be there!

Haven’t found an answer?

Use the form below and we will get back to you as soon as possible.